top of page

PRIVACY POLICY

Last Updated: August 14, 2026

Major Quality Cleaning (“Major Quality Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, booking services, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Home, business, or service address

  • Information submitted through contact or quote request forms

  • Details about the cleaning services you are interested in or have requested

  • Appointment or booking information

  • Communications you send to us

  • Payment and billing information, when applicable

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website activity.

2. How We Use Your Information

Major Quality Cleaning may use the information we collect to:

  • Respond to inquiries and quote requests

  • Schedule, provide, and manage cleaning services

  • Communicate with you regarding appointments or services

  • Process payments and maintain transaction records

  • Provide customer support

  • Improve our website, services, and customer experience

  • Send service-related updates

  • Send promotional or marketing communications when permitted by law

  • Detect or prevent fraudulent or unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

If payments are accepted through our website or a third-party payment processor, payment information may be collected and processed by that payment provider.

Major Quality Cleaning may not directly store complete credit or debit card information when payments are handled by a third-party payment processor. The processing of your payment information may also be subject to the privacy policies and terms of the applicable payment provider.

 

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors interact with the website, and improve website performance.

Third-party services used on our website, such as website hosting, analytics, scheduling, advertising, or payment services, may also use cookies or similar technologies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

5. How We Share Information

Major Quality Cleaning does not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business or provide services to you. These providers may include website hosting providers, payment processors, scheduling platforms, analytics providers, email or communication services, and other business service providers.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, business, or others.

 

6. Service Addresses and Customer Information

Because our cleaning services may be performed at customers' homes, businesses, or other properties, we may collect and maintain service addresses and information necessary to complete requested services.

We use this information for legitimate business purposes such as scheduling, providing services, communicating with customers, maintaining service records, and resolving customer-service matters.

7. Marketing Communications

If you choose to receive promotional emails or other marketing communications from Major Quality Cleaning, you may unsubscribe at any time by using the unsubscribe instructions included in the communication or by contacting us.

You may still receive non-promotional communications relating to appointments, transactions, inquiries, or services you have requested.

 

8. Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include requesting access to, correction of, or deletion of information we maintain about you.

To submit a privacy-related request, contact us using the email address below. We may need to verify your identity before completing certain requests.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate services operated by third parties. Major Quality Cleaning is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

12. Children's Privacy

Our website and cleaning services are not directed toward children, and we do not knowingly collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

Major Quality Cleaning may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.

When changes are made, the “Last Updated” date at the top of this policy may be revised.

14. Contact Us

If you have questions about this Privacy Policy or how Major Quality Cleaning handles personal information, please contact us at:

Major Quality Cleaning
Email: majorqcleaning@gmail.com

Where quality meets clean. We vow to provide excellent service with a smile.

White MQC logo.png
Mailing Address
Operating Hours

8041 Brier Creek Parkway #1095

Raleigh, NC 27617

Mon - Fri: 8am - 5pm

  • Instagram
  • Facebook

© 2022 by Major Quality Cleaning

bottom of page