Question 1

Do you provide all the equipment/cleaning products?

Accepted Answer

Yes. We will arrive with all of the necessary tools and supplies to clean your home.

Question 2

What is your cancellation policy?

Accepted Answer

In the event that you need to cancel or reschedule, please notify us at least 1 business day prior to your service date so we can remove you from the schedule.

Question 3

What type of cleaning services do you offer?

Accepted Answer

We offer residential cleaning, commercial, airbnb, deep cleaning, and much more.

Question 4

How often can I schedule a cleaning?

Accepted Answer

You can schedule daily, weekly, monthly, etc. Its totally up to you!

Question 5

How do we make payments?

Accepted Answer

We will send an invoice to your email address that also lets you pay via ApplePay, a credit/debit card or bank transfer.

You may also pay in cash day of service. Please have exact change when choosing this method.

Question 6

Can I tip the cleaners?

Accepted Answer

Absolutely! Feel free to give them cash directly

Question 7

Do you offer refunds?

Accepted Answer

We do not offer refunds due to the scope of work, however your satisfaction is always 100% guaranteed at MQC. If you are not satisfied with the cleaning service we provided, please reach out to us within 24 hours of your service. We'll come back out to your home and touch-up any missed or improperly cleaned areas as soon as possible.

Serving Durham, Raleigh, Cary, Morrisville, Clayton, and Chapel Hill Areas

Questions? We've got answers